FREQUENTLY ASKED QUESTIONS

Why would I buy products and goods from Europe?

Europe is well-known by its great diversity of manufacturers and suppliers and the high quality of their products and goods.  Besides all the products and production processes must meet strict European standards.

What about the VAT (Value Added Tax) and the export of products and goods from Europe?

The export of new products and goods is tax-free. It does not matter if it is delivered to a private individual or a company.  The supplier must present a proof of export before the tax authorities.

Who is responsible for the goods until their arrival to the destination?

It is important to reach an agreement on who in which stage of the transportation is responsible for the goods.  The responsibilities between purchaser and supplier are described in the Incoterms.  These are pre-defined commercial terms for the transportation of products and goods.  Click here for more information.

Who pays the local duties and taxes at the destination?

The receiver is responsible for all the import fees and duties at the destination.

Is the transportation automatically insured?

No, you should consider if you want to insure the transportation.  We advise you to always insure the valuable products and goods.  Check carefully the terms and conditions of the insurance before you get one.

To which countries do you deliver?

Aruba, Curaçao, Bonaire, St. Maarten, Saba, St. Eustatius, Suriname, Antigua and Barbuda, Bahamas, Barbados, Belize, Dominica, Dominican Republic, Grenada, Guyana, Haiti, Jamaica, St. Lucia, St. Vincent and the Grenadines, St. Kitts and Nevis, Trinidad and Tobago.

If your country is not on the list, please contact us and we will do our best to arrange a delivery to your destination.

I want to buy products through an advertisement site or an online store. Could you offer help?

Our service also includes the purchase of new and secondhand products and goods through an advertisement site or an online store.